St. Francis College for Women

Student Grievance Redressal Committee

Student Grievance Redressal Committee (SGRC)

The Student Grievance Redressal Committee (SGRC) of St. Francis College for Women, Hyderabad has been established with the aim to resolve student grievances and concerns with the highest standards of integrity, fairness and confidentiality.

Composition of SGRC

S.No	Name	Designation
1	Prof. Uma Joseph, Principal	Chairperson
2	Dr. Carmali Thaniath, Correspondent & Secretary	Member
3	Dr. Sr. Sherly E. D, Vice Principal	Member
4	Dr. Usha Praveena V. J, Dean of Sciences	Member
5	Dr. Reena Dewan, Dean of Arts	Member
6	Dr. Savitha Sukumar, Dean of Commerce & Management	Member
7	Dr. Anitha Thomas, Controller of Exams	Member
8	Dr. P. Roselin, IQAC Coordinator	Member
9	Dr. S. P. Kanchana, Asst. IQAC Coordinator	Member
10	Dr. Vanisree T, Senior Faculty, Dept. of Commerce	Member
11	Ms. Afeefa Noorain, Asst. Professor, Dept. of Computer Science	Member
12	Ms. M. Divyana, President, Student Council	Special Invitee

Objectives

To provide a fair and impartial platform for students to voice their complaints and seek resolutions.
To ensure a transparent and unbiased process for handling grievances.
To maintain a positive and inclusive atmosphere on campus, where students feel safe and can focus on their studies and personal growth.

Functions

To review complaints received, interview related parties, gather evidence and get a comprehensive understanding of the issue.
To resolve the grievance in line with college policies, rules and regulations.
To identify any shortcomings in existing policies and recommend improvements wherever necessary.
To ensure timely resolution of grievances upholding fairness and impartiality.

Mode of Submitting the Grievance

By using the Student Grievance Submission Form through the Google Form link https://docs.google.com/forms/d/1Qkfud7zOf7Xp5HzdI2XPK8A2Tc44yQv8z-jSWio0XvQ/viewform?edit_requested=true
By submitting in-person the filled-out Student Grievance Redressal Form (SG 1) available on the ERP portal sfchyd.linways.com.

Note: The SGRC reserves the right to take disciplinary action if the complaint is found false or frivolous.